Customers and vehicles
No enquiry slips through the cracks.
Enquiries from your website, email and phone land on one board. Every customer record shows their vehicles, quotes, jobs and invoices, so you know who you are talking to before you pick up the phone.
James Whitaker
2 vehicles · customer since 2024
New lead
Website formJames Whitaker
Range Rover Sport · full-body PPF
Enquiries get lost between email, phone and the website
One salesperson keeps a notebook, another uses Excel, and the website form gets answered by whoever happens to notice it. A regular customer calls for the third time and nobody knows what you did last time.
Lead board with your stages
Drag leads between stages you define to match how you sell. New enquiries can be assigned to salespeople automatically.
Website leads, no retyping
Tilda forms, your own website via the API and emails via Mailbot arrive as leads. These integrations come with the Business plan.
Duplicate checks
FoxFix spots a contact you already have and lets you merge duplicates. A repeat enquiry is added to the open lead.
Every vehicle's full history
Each vehicle shows its owner and every job. When a car comes back, you know exactly what was done last time.
More on customers
- Contacts for individuals and companies
- Quotes, jobs and invoices on each contact
- Every lead assigned to a named person
- Alerts for leads nobody has answered
- Lead import from CSV or Excel
- Lead funnel in the management reports
Questions we hear most.
Can I connect the form on our website?
Yes, on the Business plan. Tilda forms connect directly, and your own website sends enquiries through the API using a token from Settings.
What if the same customer gets in touch twice?
FoxFix recognises the existing contact and adds the new enquiry to their open lead. Older duplicates show up in a list for you to merge.
Can I bring my existing leads across?
Import leads from CSV or Excel. If your data lives somewhere else, get in touch and we will agree how to move it.
See your own lead board
In the demo we set up lead stages to match how you sell and show how website enquiries reach them.